Goettl Air Conditioning has a long history of great customer service and fair pricing. The company was founded in 1932 by two brothers Adam and Gust Goettl who came up with the first evaporative cooling system and the first refrigerated air conditioner. That was very popular in the arid desert areas of Arizona. Over the years, Goettl had become the epitome of heating and air conditioning sales and service.
Several generations of families came to know Goettl as their trusted and reliable heating and air conditioning company. However during the nineties the company came upon hard times, largely because they had been purchased by a national management company who did not share quite the good servicing ethic that had been a staple for years.
In 2013 the company was purchased by Ken Goodrich who had made a career of revitalizing companies who were on the slide. He was able to retire a large debt that Goettl had incurred and he got the company back to its original form. Trustworthiness, reliability, top of the line service and excellent products became the order of the day under Goodrich.
Customers are thrilled with the Goettl Maintenance program where for just $12 per month they receive an annual checkup for both their heating and air conditioning units, discounts on parts and service, and an emergency service no matter what the season is. Goodrich has also put into place a 100 percent guarantee on all sales, service and parts. If the customer is not totally satisfied the job will be done until it is right by the customer. For more details visit goettlshdm.com
The BizJournal has written a nice article about the recent acquisition by Goettl of Walton’s Heating and Air in Southern California. Already in Phoenix, Arizona, Tucson, Arizona, and Las Vegas, Nevada, the new location in Southern California presents all kinds of opportunity for both companies.
Todd Longbrake, owner of Walton’s stated that the growth of the family-owned company had progressed just about as far as possible with just his efforts. Since the acquisition by Goettl, the company has grown ten times what it was before. Walton’s is very heavy in commercial HVAC while Goettl has been mainly focused on residential sales and service. Goodrich thinks so much of Longbrake that he made Longbrake Sales Manager and Field Supervisor.
The joining of the two companies has been a marriage made in heaven as the growth of both firms has been astounding. Customers tell the tale as satisfaction is at an all-time high for both units.
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